APPRECIATING ACCREDITATION

Accredited by the New England Association of Schools and Colleges (NEASC), STCC is now starting our ten year accreditation review. This process requires the college to create a narrative of our present state, appraise our strengths and challenges and explain where, as an organization, we are headed. In short, describe, appraise, and project.

Since we had a positive experience using the techniques and philosophy of Appreciative Inquiry (AI) to produce a new strategic plan, we decided to use AI in accreditation. The AI approach aligns well with the accreditation process. Listed below is the way I envision the correspondence:

1) AI begins with an affirmative topic which would correspond to the subjects in the various NEASC standards.

2) AI then moves to discovery which would correspond to creating a narrative about that topic based on analysis and information.

3) AI moves on next to dream and design which in accreditation would correspond to appraising the college against the accreditation standard.

4) AI ends with destiny – what will be – which corresponds to the projecting the future of the college in the accreditation report.

On September 1^st and 2^nd we begin our accreditation with a summit for all working on the self-study. Throughout the year the committees in charge of the each of the eleven standards will meet, deliberate and begin writing. I expect that AI will infuse our work and enable us to produce a much more relevant analysis of the state of the college.

CREATING A STRATEGIC PLAN WITH AI

The title of this blog – Celebrating What’s Right with Public Higher Education – was inspired by my experience with Appreciative Inquiry. Appreciative Inquiry (AI) is a method that can be used to improve organizations. In simple terms, AI directs us to increase the good stuff. This means that we focus on what is working in our organizations building to generate sustainable positive change. (If you want to know more about AI, go to the AI Commons hosted by Case-Western Reserve University at http://appreciativeinquiry.case.edu/.

This spring we used AI principles and techniques to draft a new Strategic Plan for STCC. In my twenty years as a college president and chief academic officer, I have been involved in numerous planning efforts both at three colleges and at several non-profits organizations. In the past these efforts were less than satisfactory. The process consumed significant organizational time but the value added was low. Moreover, in the non-profit sector, as Jim Collins points out CEOs have Legislative but not Executive leadership. Change occurs at a college when individuals are convinced, not compelled.

The strategic planning process must take that salient fact into account.

Using AI made this planning process different. Many voices inside and external to the college were heard both through the interviews and planning process. Participants enjoyed the AI inspired exercises and the planning process moved quickly and efficiently.Significantly, the AI process liberated creativity, enthusiasm and energy at the college. At the end, we felt better about ourselves and our organization. To get more information about our process and the use of AI go to http://stccsp.wordpress.com/